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Your UCP: National October 13, 2003
Travel

Tips & Suggestions

Toll Free Hotline for Air Travelers with Disabilities

The Department of Transportation's aviation consumer disability toll-free hotline be used to obtain information and assistance for any travelers experiencing disability-related air service problems.

Air travelers who want information about the rights of persons with disabilities in air travel or who experience disability-related air travel service problems may call the Hotline to obtain assistance at:

1-800-778-4838 (voice
or
1-800-455-9880 (TTY)

Air travelers who want DOT to investigate a complaint about a disability-related issue still must submit their complaint in writing via e-mail or postal mail to:

Aviation Consumer Protection Division
U.S. Department of Transportation
400 7th Street, SW
Washington, D.C. 20590
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