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Your UCP: National October 13, 2003
Employment

For Employers

CARF Manual for 2001 Introduces Standards for Accreditation in Workforce Development Services

Manual revises employment and community services standards that will be applied on CARF surveys beginning July 1

Tucson, Ariz. - February 2, 2001 - CARF’s newly published 2001 Employment and Community Services Standards Manual creates a new set of standards for accreditation in Workforce Development Services and publishes revisions in seven other sections of the manual. The new standards manual, which is annually updated, also reorganizes existing standards for Assistive Technology Services. Standards in the 2001 edition will be applied on CARF surveys in the employment and community services field beginning on July 1 of this year.

The need for standards for accrediting Workforce Development Services grew out of emerging employment practices brought about by the Workforce Investment Act. Passed in 1998, this act has led to new types of services, such as One-Stop Career Centers, that aim to provide opportunities for persons to become productive members of the workforce and break the cycles of underemployment, unemployment, and public assistance.

"The new CARF standards for Workforce Development Services have an individualized, customer focus," said Paul Andrew, National Director in CARF’s Employment and Community Services Division. "The standards will provide the cornerstone for effective and efficient partnerships between employers, families, and the individual, and can be particularly helpful in creating responsive services for so-called hard-to-serve populations. Accreditation by CARF can be a mechanism for improving quality in these services."

In addition to new standards for Workforce Development Services, the new manual revises standards for accreditation in employment and community services. The most prominent revisions to standards in the new manual relate to greater consumer input. Expanded and more detailed standards relating to accessibility add an advocacy role to the standards that require implementing an accessibility plan. An organization’s accessibility plan must now include input from consumers and a time line for implementation.

Other revisions in the 2001 standards that focus on the consumer:

  • The expansion of standards relating to health and safety now require a written plan outlining a system for reporting incidents and actions to be taken to prevent recurring incidents. (Incidents include serious illness, deaths, injuries, alleged cases of abuse or neglect, exploitation of persons, and other adverse events.)
  • Outcomes management data is to be collected on consumers’ satisfaction with the outcomes achieved through the services. Language in previous editions of the standards manual applied only to collecting data on the results of services.

The new standards will apply to organizations seeking accreditation for any of their employment or community services. Specific standards for employment services and community services have also been revised in the new standards manual. In past years, the standards for assistive technology services were divided between the employment services and community services sections of the manual, but are now combined in a new and separate section of the manual. The section of standards for psychosocial rehabilitation programs has also been modified to reflect changes and applications in the field.

The 2001 Employment and Community Services Standards Manual (item #5110.44) may be ordered for immediate delivery from CARF for $120 plus shipping and handling charges.

Please see the CARF Web site for more details.

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